Certification – Quality

Enflow's business activity the marketing, design, installation and maintenance of water and wastewater management systems and other related industrial equipment, as well as the marketing, design and distribution of construction materials and systems for Civil Engineering projects and building equipment. Throughout its activities, the company has installed, implements and maintains an Integrated Management System (IMS) in full compliance with the requirements of ISO 9001:2015 and ISO 14001:2015 standards.

Key commitments of the company are:
1. the provision of consistent and high quality services and products and the full satisfaction of the requirements of its customers;
2. the protection of the environment.

In addition, the company is committed to:
3. the compliance of its services and practices with the applicable legislation and the relevant regulatory framework;
4. the prevention of environmental damage;
5. the implementation of the necessary health and safety measures of the staff and the provision of an appropriate working environment;
6. the reduction of waste and the promotion of recycling practices;
7. the reduction of energy and natural resources consumption.

The Management ensures the achievement of the above commitments through:
the implementation of the Integrated Management System (IMS) in full compliance with the requirements of the ISO 9001:2015 and ISO 14001:2015 standards and the improvement of its efficiency through periodic audits, reviews and analysis of the relevant risk;
continuous training, information and education of its executives in order to promote the goals of the Company in each of their activities;
the provision of adequate resources for the implementation of the IMS and the environmental management;
the establishment of quality and environmental Objectives, the implementation of which is reviewed and evaluated in order to eliminate or reduce the negative impact on the quality of its services and on the environment.

The constant effort for continuous improvement of the Services and the IMS is the main concern of the Company and the philosophy of each of its employees.

This Quality Policy is reviewed and checked for its continued suitability and is available to the executives and staff of the company who are responsible for its implementation and observance throughout their area of responsibility and is communicated accordingly to each interested party (customers, suppliers, partners).
Glyfada, 15/10/2020
the General Director,
Artemis Sitsani
Customer satisfaction form
Our company is committed to the ongoing satisfaction of our customers' requirements, and we constantly aim to further improve the quality of the products and services we provide. To make this commitment a reality, it is essential for you to be actively involved in expressing your views on the level of quality of the services you have enjoyed. For this reason, please fill in the form below. It is very important for us and we will greatly appreciate it. Thank you in advance for your cooperation.
On behalf of Enflow
Fill out our form here