Customer satisfaction form

    Customer satisfaction report

    Customer name*

    Please rate our company on the basis of the following criteria, selecting from the rating scale the numerical value that, in your opinion, corresponds to your level of satisfaction.

    Evaluation criterias

    0: not at all satisfied.
    10: completely satisfied.

    1) Level of information/service provided to the customer

    2) Response to interest expressed in an offer

    3) Satisfaction with our pricing policy

    4) Consistency in responding to agreed delivery times

    5) Degree of conformity of the work provided to specifications and contractual terms

    6) Technical ability of staff

    7) Handling of complaints

    8) Overall quality of services provided

    Would you continue working with our company?

    Would you recommend our company to others?

    Comments - Remarks:

    Full Name*